Privacy Policy

Introduction and who we are

This section clarifies the MC Conventions that may use your personal information. MC Conventions connect specialists all over the world through events and scholarly publishing. We’re a FTSE 100 company and our network of internationally respected brands help people to work smarter, make better decisions and grow in thousands of specialist markets. Data and MC Conventions are at the heart of what Informa does, and we take matters of data privacy seriously. We respect our relationships with customers, clients, visitors, sponsors, exhibitors, contributors, suppliers and colleagues, and the trust they place in us to hold their personal information.

MC Conventions Data Controllers

This Privacy Policy explains how the members of the MC Conventions (“we”, “us” or “our”) collect, use and protect personal information across our brands. MC Conventions is structured into five operating divisions: MC Conventions Connect, Informa Markets, Informa Tech, and Taylor & Francis. Within these divisions, there are sector-focused businesses, products, event and service brands. Usually when we interact with you it will be through one of these brands, however they all fall within the Informa Group.

International coverage and variation

MC Conventions operates in over 20 countries, which each have varying data protection laws. This Privacy Policy applies to all Informa businesses across the world except to the extent a country-specific requirement supplements the policy. These are listed in the menu on the left.

What we collect

This section explains what personal information we collect. This section describes what personal information we may collect from you when you use our products and services, and what other personal information we may receive from other sources. In this Privacy Policy, personal information refers to the types of personal information that may be collected and used, including:

Contact details such as name, email address, postal address and telephone number
Educational, nationality and professional information
Demographic information such as gender and birth date
Usernames and passwords
Payment information, such as a credit or debit card number or bank account details
Comments, feedback, ratings, posts and other content submitted, including survey information
Interests and communication preferences including marketing permissions where appropriate
Location information, such as provided through a mobile app and Bluetooth beacons
Images, including photographs and video footage, for example via CCTV or cameras in our mobile apps, or where we require a photograph on an event badge for security purposes
Audio notes, such as via our mobile apps
Information verifying your identity such as passport details to comply with legal obligations in certain countries and to provide visa invitation letters where requested
IP address, website and communication usage information, such as correspondence and details of your use of our website and services obtained through cookies or other tracking technologies
Name of hotel when attending one of our events.

This personal information relates to the following categories of people:

Prospects, customer contacts, subscribers and users in respect of our services and products
Visitors, sponsors, exhibitors and speakers at our events
Professionals featured in digital and print products, such as senior executive details made available through intelligence products, research, publications
Authors, editors, and reviewers in respect of our publications
Contacts of our service providers and business partners

We may collect this information directly from you when you register for an event or engage with our services and/or platforms. We may also collect this information from third party partners and public sources to the extent permitted by applicable data protection law. In some cases, the data we collect from third parties is provided in a de-identified form and we are only able to connect it to you, if, and when you enter your email address on one of the Informa sites.

Sensitive personal information

If collecting or storing your sensitive personal information, such as information relating to health, disability status or religious beliefs, in order to facilitate your attendance at one of our events, we will typically ask for your explicit consent. However, there are some limited situations where this will not occur, such as if you have a serious accident. If this does occur, we will ensure your privacy rights are protected.

Data collected by third parties at our events

In some cases, third parties attending our events may collect information about you, for example by taking a photograph of your business card on one of our event mobile apps, or by scanning your visitor badge. We are not the data controller of this data, cannot access the data and are not responsible for third party use. For further information, please see any relevant third party privacy policies or the applicable terms of use for the relevant app.

Aggregated or anonymised personal information

We may create anonymous or aggregated data from personal information we receive about you and other individuals.. Anonymous data might include statistical data or analytics information and we may share this with third party customers. In certain instances, your employer or another organization may provide you with access to our services. In those cases, your employer will only receive aggregate information, and not personal information about your engagement with our services. For example, we may share that a majority of employees registered with us have fulfilled a certain certification course; however, we will not provide employers with information about which of their employees fulfilled a particular course or which employees are open to recruitment opportunities. We do however reserve the right to alert your employer or other organization to your having been banned from our services. These instances will occur only following a breach of our Terms of Service or community standards (i.e., egregious harassment of another member, repeated instances of fraud, etc.).

Children’s personal information

Our services and products are directed at business professionals. They are not intended for children under the age of sixteen. We do not knowingly collect personal information from users in this age group and reserve the right to delete such information if we become aware of having collected it. If children’s data is collected, this is only via direct input from parents, guardians or teachers, and its usage is protected by clear licence terms aligned to applicable laws.

International transfer of personal information

This section explains our process around transferring personal information internationally.

Due to the international nature of our business and the technologies required, personal information may be accessed by our colleagues and third-party service providers from locations all around the world, whose data protection laws may not be as extensive as those in regions such as the European Union.

We put in place appropriate protection, including Standard Contractual Clauses where applicable, to make sure your personal information remains adequately protected and is treated in line with this policy and applicable data protection laws.

Certain country specific requirements apply to this section, as listed below in the country supplements.

More information on our use of cookies can be found in our Cookie Policy.

A cookie is a small text file containing a unique identifier that is automatically placed on a user’s computer or other device when the user visits a website. For more information, please visit our Cookie Policy link on the bottom of the website page.

Third-party links

This section explains that third party links on our websites are subject to separate privacy practices.

This website contains links to other websites. We are not responsible for the privacy practices of these websites and do not accept any liability in connection with their content. We recommend reviewing the privacy policy of each third- party site linked from this website to determine its use of your personal information.

Who personal information is shared with

As a global multinational to provide you with our services and products, your information may be shared for specific reasons. This section explains how and why personal data is shared.

Sharing with Informa Group companies

We may share your personal information with other companies within the Informa Group for specific purposes. For example, other Informa companies may assist in providing our products and services, carry out internal analysis of the usage of our and their products and services, or where permitted under applicable data protection law, offer relevant products and services which might interest you.

Sharing with Service Providers

We may share your personal information with third parties who assist in providing our products and services and administering our business. These include IT and marketing technology host suppliers, web and data hosting providers, mailing houses, ad servers, logistics and general services contractors, debt collection agencies, onsite health and safety partners, event registration partners, sales platform providers, communication tool providers, stand designers/builders/fitters, suppliers of sponsorship/marketing/PR collateral and other event collaboration partners. Personal information will only be shared with third parties if and to the extent it is necessary for them to provide our products and services to you.

We use web chat services including Intercom, LiveAdmins, Live Chat, Casengo that allow us to connect with you and answer sales and customer services questions quickly and directly. We ensure these service providers protect your data but these chats are intended to provide quick answers to basic service questions only, and you should not provide any sensitive information, such as bank or credit card details in these chats.

These data processors are bound to compliance through contracts in place that protect the personal information you have shared with us.

Sharing with other Organisations

We may share your personal information, including contact details and product or service interaction with trusted partner organisations for their marketing purposes, in accordance with local data protection laws and where required, with your permissions.

If you use one of our virtual products, such as a virtual exhibition, directory site or webinars, or choose to allow your badge to be scanned at an event, we may pass the information you provide to third parties. Generally, this will be via a process whereby you, as the user, visit or interact with a third party, such as visiting a stand at an online exhibition, having your badge scanned or clicking an asset branded and provided by a third party. In some instances, for example, a product listing site, you may reach out directly to a supplier or exhibitor, who may contact you in return. In other instances, our virtual products are sponsored and in these cases, the data provided will be given to the sponsor. Generally, we will let you know at the time of collection if a product is sponsored.

If Taylor and Francis provides a service to you on behalf of an organisation, which you are a member of, we will only share the necessary data to provide the service. To assist in this, we comply with various recognised Codes of Conduct such as the GÉANT Data Protection Code of Conduct

We may share your personal information with clients and data providers in connection with the marketing services referred to above, who are bound to process that data strictly in compliance with applicable law.

To reorganise or make changes to our business

If we are subject to negotiations for the sale of all or a part of our business to a third party, are sold to a third party or undergo a re-organisation, we may need to transfer some or all of your personal information to the relevant third party or its advisors as part of any due diligence process. Any information that is transferred to that re-organised entity or third party will be used for the same purposes as set out in this policy, or for the purpose of analysing any proposed sale or re-organisation.

In connection with legal or regulatory obligations

We may process your personal information to comply with our legal and regulatory requirements or to respond to regulators where applicable. This may include disclosing your personal information to third parties, the court service and/or regulators or law enforcement agencies in connection with enquiries, proceedings or investigations by such parties anywhere in the world or where compelled to do so.

In some circumstances, we may be legally required to disclose your personal information because a court, the police, another judicial or law enforcement body or government entity has asked us for it.

Your rights

For any questions about this Privacy Policy contact our Group Data Protection Officer.

For any questions about this Privacy Policy or our use of your information, you can contact our Privacy team by submitting a request here.

You can also contact our Group Data Protection Officer at Informa PLC, 5 Howick Place, London, SW1P 1WG.

We hope we will be able to resolve any privacy concerns you may have. However, you always have the right to complain to any supervisory authority or other public body with responsibility for enforcing privacy laws in your country. The contact details for the supervisory authority in the country for each Informa Controller are set out in the country supplement

Updating your information and marketing preferences

This section explains who you can contact to update your personal information that we hold and how you can update how we can send you updates on our products, services and events.

We want you to remain in control of your personal information. We try to ensure the personal information held about you is accurate and up-to-date. We will always provide the opportunity to unsubscribe or opt out of future marketing communications.

Information on how to unsubscribe or opt out will be provided on every marketing email we send you. However, if at any stage you would like to update and/or correct such personal information, or opt-out of future marketing communications, you can request this via our rights portal or by sending an email to the respective Divisional Data Management teams:

Contacting us